Nice pool area with warm waters, perfect for kids. Breakfast buffet could be improved and not much variety. The live music at night was enjoyable but quite loud. Friendly staff helped with everything we needed.

Enjoyed the beautiful pool view and the excellent Mexican dishes, especially the fresh quesadillas. The ambiance was relaxing, which was perfect for family time.

Felt to be welcomed, nothing too much trouble.

We enjoyed a lovely stay here while visiting amazing nearby ruins with our family. The spacious room was a plus, giving us plenty of room for our kiddo to play. The nearby attractions made our visit enjoyable and provided great photo opportunities.

My wife says that the noise levels were unbearable at times. It would be great if they improved sound insulation for families with little ones.

Great location and pools, but breakfast options were very limited and disappointing.

This place suits me perfectly with great amenities like free Wi-Fi, a bar/lounge area, and 24-hour reception. The staff helped me with directions on my first stay, which I still remember. I highly recommend it for a pleasant experience. I'm coming back for a business trip.

A mixed bag of conveniences and quirks

For a quick business stay, it meets the basics. The staff were generally friendly, which made check-in smooth. I enjoyed a few quiet moments by the pool, although it felt small when busy. Pro tip, ask for a room far from the lobby to avoid noise at night.

I had a wonderful stay at Casa Francisco! The pools were always warm and a perfect spot to unwind. The staff were super friendly and made breakfast a highlight with delicious options. The room was clean, spacious, and had comfy bedding that made for restful nights.

The breakfast buffet could be improved.

The stay included late checkout and a breakfast discount for a wedding, which were nice touches. The friendliness of the staff was notable, and the room was clean and spacious. On the downside, noise from the lobby made it difficult to sleep, and the food options, particularly breakfast, were lacking in variety and quality.

we had a wonderful romantic weekend here. the room was spacious and clean, far exceeding our previous stay in cuernavaca. the warm pools and friendly staff made our time truly enjoyable.

wi-fi connectivity was spotty at times.

The lush gardens around the pool area were delightful, creating a serene atmosphere perfect for relaxing. The accessibility around the property made it easy for seniors like me to navigate without any hassle.

The stay was enjoyable with spacious rooms and excellent amenities. The pool area was warm and perfect for relaxation. Friendly staff contributed to a pleasant experience. Breakfast options were tasty and satisfying.

The breakfast buffet offered some tasty options that kick-started my mornings. Plus, the staff were super friendly—it truly felt like family! The pool area was great for chilling out after exploring the lively local spots nearby.

While the location was fab, the beds were too firm for my liking—definitely needs some updating! Plus, room service dropped the ball on a frozen pizza not cooked properly.

ideal base for city strolls and park visits in cuernavaca

During my recent stay, i loved how close the hotel was to chapultepec ecological park and the vibrant mercado verde morelos, making it easy to explore and enjoy the local scenery and culture. the rooms were clean and a good size, perfect for a solo traveler like me who values comfort after a day of walks and sightseeing.